Housed within structures from the world’s first union train station, Crowne Plaza Indianapolis Downtown Union Station is clearly like no other. Just minutes from Indiana Convention Center and Lucas Oil Stadium, this Crowne Plaza has long been a leading choice in downtown Indy. Yet, what really sets it apart from competitors are 1920s era Pullman cars as part of its guestroom collection. Coupled with friendly service, hospitality and affordability, this historic hotel is a smart option for both business and leisure travelers.

Learn why the Crowne Plaza Indianapolis Downtown Union Station is worth more than just a closer look.

A view of the Crowne Plaza Union Station hotel, located inside a historic train station
Main Entrance (credit: Crowne Plaza)

Crowne Indianapolis Downtown Union Station

123 W. Louisiana St.
Indianapolis, IN  46225
(800) 748-4178
www.crowneplazaindy.com

About The Crowne Plaza Indianapolis Downtown-Union Station

Opened in 1996, the Crowne Plaza Indianapolis Downtown Union Station features 273 guestrooms, including vintage train cars converted into stylish accommodations. This represents what’s believed to be America’s largest private collection of Pullman cars.

Hotel Amenities

The moderately priced hotel also offers a fitness room, swimming pool and dining facilities. Additionally, the smokefree hotel holds one of the city’s finest conference facilities. The most notable venue is the Grand Hall, a stunning example of the building’s Romanesque Revival architecture. Positioned throughout the hotel are lifelike sculptures reflecting daily life in the 19th century.

IHG Hotels & Resorts

The Crowne Plaza Indianapolis Downtown Union Station is a member of IHG Hotels and Resorts that further includes InterContinental Hotels and Resorts and Six Senses. With a storied history dating back to the mid-19th century, Union Station and the hotel are listed on the National Register of Historic Places.

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Health & Safety Protocols

Mandatory health and safety protocols are in place to ensure that guests can enjoy a safe visit. This includes the use of protective masks in public spaces and reduced hotel occupancy. Enhanced cleaning procedures are performed regularly in public spaces. The front desk features an efficient touchless check in process. Hand sanitizer dispensers are provided throughout the hotel, including at elevator entrances.

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White statues of two teenaged boys trying to board one of the historic Pullman train cars that are used as hotel rooms
Hotel Accommodations Inside Authentic Pullman Train Car (credit: Randy Yagi)

Accommodations

Guest rooms are located across three levels and range from standard rooms to master suites and Pullman Train Rooms. Each guestroom features modern conveniences and amenities like comfortable furnishings, complimentary Wi-Fi and refrigerator. While Master Suites offer the largest living space, Pullman Train Car rooms are a signature experience. Situated on the second level, these Pullman rooms reside on original tracks of Union Station.

Related: America’s Best Train Station Hotels

Accessible Services

Crowne Plaza Indianapolis Dwtn-Union Stn. features a number of accessible features. The hotel’s main entrance is completely accessible as are all other entranceways and doorways. Public toilets have accessible features, in addition to the fitness and business centers. Public spaces are completely accessible with Braille instructions and large audible alarms in hallways. Assistive listening devices are available upon request. The hotel has 10 accessible guestrooms and come with conveniences like tubs with grab bars and roll in showers.

Service Animals

Although household pets are not allowed, the hotel does allow service animals. However, you must contact the hotel in advance if you’re bring a service animal.

Current Specials

Crowne Plaza Indianapolis-Downtown Union Station. has a number of ongoing specials. Among these packages include admission to the Indianapolis Children’s Museum. The hotel offers a Best Price Guarantee, guaranteeing the best rate possible. Corporate rates are available and extended privileges to IHG Rewards members.

Parking

Valet parking with in/out privileges is conveniently in front and along the main entrance. At this time, no parking attendants are on hand due to current health guidelines. Instead, guests may simply self-valet their personal vehicles. Additional parking is available nearby at a public parking facility.

Dining

The Crowne Plaza Indianapolis Downtown Union Station has two dining options. Due to current health and safety standards,  both are temporarily closed. Once reopen, 123 West and Taggart’s will feature upscale yet pleasantly affordable cuisine. Open for breakfast, 123 West is located where a young Thomas Edison once worked as a telegraph operator. Taggart’s is normally open for lunch and dinner, with extended hours on weekends. Once the dining facilities reopen, the hotel may also resume daily room service.

Fitness Center

At the left of the main entrance, the fitness center is currently open to three guests at a time. Access to the fitness center must be obtained at the front desk. The fitness center offers treadmills, elliptical trainers and a complete set of free weights. Also available are workout benches, exercise balls and medicine balls. Towels are provided, as are exercise mats for stretching.

Swimming Pool

Also on the street level is the hotel’s beautiful indoor swimming pool. With a maximum depth of 3 feet, the pool is safe for swimmers of all levels. However it’s also just large enough to accommodate lap swimming. Anchored by original iron girders from the train station, the spacious area also features lounge chairs and towels.

Conference/Meeting Facilities

Crowne Plaza Indianapolis Downtown Union Station offers 55,000 of conference/meeting space. This includes 22 meeting rooms that can be configured in a variety of layouts. The Grand Hall Ballroom has space to accommodate to up to 800 guests. But it can also be converted into small styles like a classroom or theatre style. With its classic interior, the Grand Ballroom is consistently one of the most popular venues for weddings. A collection of audio/visual equipment is also available, including slide projectors, microphones and TVs.

About The Author:

Randy Yagi is an award-winning freelance writer who served as the National Travel Writer for CBS Local from 2012-2019. More than 900 of his stories still appear in syndication across 23 CBS websites, including CBS New York, CBS Los Angeles, CBS Chicago and CBS San Francisco. During his peak years with CBS, Randy had a digital audience reach of 489 million and more than 5.5 million monthly visitors. His other stories have appeared in the Daily Meal, CBS Radio, Engadget and Radio.com.